Reference

Our Terms & Conditions for Your Account

These Terms & Conditions govern every account opened on duit88 apk and define how we manage your access, your funds and your rights — across every device and…

Account eligibility depends on local lawApplies to DANA, OVO, GoPay & QRIS transactionsCovers all platforms: web, mobile, APKUpdated when Indonesian regulations changeEffective from the moment you open an account
duit88 apk Our Terms & Conditions for Your Account
HUBUNGI TIM KAMI

Reach Us About Any Terms Question

Team online

Live Chat — 24 Jam

Our live chat window is open around the clock — 24 hours a day, seven days a week. For terms-related queries, paste the specific clause number into the chat and our team will clarify it within minutes, directly in your account session.

Email Support

Send detailed terms or account-access queries to our support email. We aim to respond within four business hours. Include your registered account ID so we can retrieve your account history and apply the correct clause to your case.

WhatsApp — Bahasa & English

You can reach the terms and compliance team via WhatsApp during operating hours, 09:00–23:00 WIB. Our agents handle both Bahasa Indonesia and English queries, including payment disputes covered under these Terms & Conditions.

KEAMANAN DAN KEPERCAYAAN

How We Uphold These Terms Every Day

We enforce these Terms & Conditions consistently across every account, from players in Yogyakarta accessing the APK to those using the desktop lobby. Here is how each key commitment works in practice.

Data Handling

Account data — including your name, bank details and transaction history tied to DANA, OVO, GoPay or QRIS — is stored on encrypted servers. We do not share this data with third parties outside our regulated payment partners.

Cookie Policy

We use session cookies to keep your account logged in and preference cookies to remember your lobby settings. No third-party advertising cookies are loaded without your consent, as stated in these Terms & Conditions.

Account Security

Every account login is protected by two-step verification. If we detect an unusual login location, your account is flagged and our security team contacts you via the email address registered under these Terms & Conditions.

Data Retention

We retain your account and transaction records for a minimum of five years in line with Indonesian financial record-keeping requirements. You may request a summary of your stored data at any time through our support email.

Policy Contact

For formal complaints about how these Terms & Conditions are applied to your account, address correspondence to our compliance team via email. We aim to acknowledge formal complaints within 24 hours of receipt.

Requesting Changes

If you believe a clause has been applied incorrectly to your account, submit a change request through live chat or email with your account ID and transaction reference. We review all requests within three business days.

Terms & Conditions: Your Questions Answered

Below are the questions we receive most often about how these Terms & Conditions apply to accounts on duit88 apk. Each answer references the specific area of the policy most relevant to your situation.

These terms apply to every account holder on duit88 apk, regardless of which device or browser you use. Access to certain features depends on local law in your region of Indonesia, which is also governed by these terms.

Yes. Every deposit and withdrawal processed via DANA, OVO, GoPay or QRIS is covered under the payment clauses in these Terms & Conditions. Transaction minimums and processing windows are defined within those clauses.

We publish a notice on the account dashboard and send an email to your registered address at least seven days before any material change takes effect. Minor corrections take effect immediately but are logged in the revision history.

Yes. Under the account-suspension clauses, we may temporarily restrict access if unusual activity is detected or if information provided during registration cannot be verified. Our team contacts you within 24 hours to resolve the issue.

Submit a data-access request through our support email with your account ID. Under our data-retention policy, we will compile and send your transaction and account records within five business days of receiving the request.

Open a formal dispute via live chat or email, quoting your account ID and the specific clause you believe was misapplied. Our compliance team reviews all disputes within three business days and issues a written response.

Yes. The same Terms & Conditions govern your account whether you access it via the APK, mobile browser or desktop. No separate terms exist for the APK; all clauses apply equally across every access method.